Hard Rock’s Response to Getting Cut Off on Jai Alai Bets

I’ve heard from several people about getting limited or even being cut off from making Jai alai bets online.  One person went to the extreme to get a response from the Hard Rock headquarters.  Three separate responses were recently texted back after being cut off since Day 2 of Magic City’s latest season.    

Here are those responses:

Thank you for bringing this to our attention! To help us investigate the error or limit you’re encountering on Jai Ali bets, could you please try entering the amount you wish to place? This will give us the details we need to look into the issue more thoroughly and escalate it to our team for further investigation. We appreciate your patience and are here to assist you every step of the way.

We apologize but these limits are being placed in line with Responsible Gaming regulations, and even we do not have the authority to go against it, and our hands are tied.

We are very sorry to inform you, and we wish we have better news, but it appears your wagering limits are correct. Please refer to our house rule below:  

“1.2       Seminole Gaming may determine minimum and maximum wager amounts per patron on any events to include: all periods, segments, propositions, and future book wagers. Maximum wagers shall not exceed $10 million. Seminole Gaming typically sets the minimum wager at $.10 but reserves the right to change at its discretion. Maximum payout by sport and by market will be established herein.”

Yep, that’s their response.  In other words, go F yourself! 

Oh, so you think you can just walk into a casino in Hollywood or Tampa and make wagers?  No way Jose.  It ain’t happening.